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* Sun Life MPF Master Trust has been merged into Sun Life Rainbow MPF Scheme from 30 August 2023
# Sun Life MPF Basic Scheme and Sun Life MPF Comprehensive Scheme have been merged into Sun Life Rainbow MPF Scheme from 29 November 2023
MYMPFCHOICE.COM
If you want to compare the performance of different MPF constituent funds, please visit MyMPFChoice.com – a free performance comparative platform.
CONTACT US
At Sun Life Hong Kong, we aim to provide excellent customer service at all times.
Customer Service Hotline
(852) 2103 8928
Pensions Services Hotline
(852) 3183 1888
(For Sun Life Rainbow MPF Scheme)
(852) 2929 3029
(For Sun Life Rainbow ORSO Scheme)
Group Insurance Administration Hotline
(852) 3183 2099
Sun Life Warns Customers Against Suspicious Phone Calls
Sun Life would like to remind MPF members to be cautious of suspicious calls seeking members to provide personal data. We are aware of individuals impersonating “Sun Life Withdrawal Department”, claiming to assist in withdrawing accrued benefits from MPF accounts.
We would like to clarify that we do not maintain any “Withdrawal Department” and our employees and intermediaries would not contact our Clients for the purpose of inviting them to withdraw MPF accrued benefit. Our call centre staff would not invite Clients to meet outside of our service center in Hung Hom, and our call centre staff never request Clients to withdraw MPF accrued benefits when assisting you in MPF related services. Customers and members of the public are advised not to provide any personal information and/or MPF account information to suspicious individuals.
We have made the Mandatory Provident Fund Schemes Authority aware of this kind of suspicious call activities. Customers or members of the public who have provided personal information to suspicious individuals, or have any query should call Sun Life Service Hotlines (852) 3183 1888, during office hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturday, 9:00 AM to 1:00 PM.